Client Policy

Terms and Conditions for Crewashore LLC Clients

The use of crew placement services offered by Crewashore LLC is governed by the terms and conditions set forth below.

These terms and conditions are specific to our Crew Placement services and supplement the “Terms of Use” and “Privacy Policy” that are common to all services provided by the Company.

By making use of this website and our services, you are indicating you agree with our terms and conditions. The following agreement is written for Crewashore LLC Clients. We ask that you accept our Terms and Conditions before the process starts, not to inconvenience you, rather to make sure you end up a satisfied crew member.

Crewashore LLC provides crew placement for the Luxury Super Yachts and Mega Yacht Industry. You acknowledge that you do not acquire any rights to reuse the content, layout and data in any manner. Use of the website and its data is governed by these terms and conditions.

  1.  Definitions
    Company: Crewashore LLC, a Florida registered company.
    Crew / Candidate: Any person or company submitting their information on the website, making verbal presentation to Company personnel, or otherwise indicating their desire to find employment through the Company.
    Registration: The process undertaken by crew seeking work to submit their details to the company.
    Employer / Client: The yacht owners and/or captains who may or may not be Subscribers who contact us requesting candidates’ CVs for potential employment.
    Website: The online database, (www.crewsashorejobs.com) known as Crewsashore as maintained and run by us.
    Job order: A request to find crew received by Company personnel.
    Permanent: Any position which does not have a fixed end date or intended employment of greater than 90 days.
    Temporary: Any position which has a fixed end date of employment less than 90 days.
    Validity: These terms and conditions are valid until amended by the company and can be amended at any time.
    Crew Coordinator: Company staff who match crew to specific job criteria.
    Business Day: A day (other than a Saturday or Sunday) on which banks are ordinarily open for business.
    Candidate Profile: The personal profile and any other information provided by or otherwise uploaded by you including, without limitation, your CV.
    CV: In the case of each Candidate, the relevant Candidate’s curriculum vitae or equivalent employment summary.
    Subscriber: The persons subscribing to the System or, as the context requires, any one of them.
    Yacht: The yacht on which Candidate(s) could be employed.
  2. Service description
    Crewashore LLC provides an introductory service to candidates searching for a position in the yachting industry. Candidates submit a Candidate Profile on the online system which is made available to potential employers. Any changes to these conditions must be agreed in writing between Crewashore LLC and Clients. Crewashore LLC provides exclusively an introductory service and does not provide manning services.
  3.  Fees
    3.1. The company shall be entitled to receive a fee whenever crew Submitted to an Employer are hired onboard.

    3.2. All fees shall be payable to the company’s designated bank account (account number 8981 4482 3973).

    3.3. There shall be no fees charged to crew members for registering and seeking employment through the Company.

    3.4.  For Employers:
    3.4.1. The permanent placement fee shall be equal to the candidate’s first salary.

    3.4.1.1. Discounts are available for multiple placements within the same 12-month period.
    i. 1st placement – full fee
    ii. 2nd placement – 10% discount
    iii. 3rd placement or more – 20% discount
    3.4.1.2. The invoice must be paid within 10 working days of the crew member’s arrival on board.

    3.4.2. The temporary placement fees are 25% of crew member earnings.
    3.4.2.1. Quantity discount are not applicable for temporary placements.
    3.4.2.2. Temporary placement fees shall be payable upon receipt of the invoice.

    3.5. Permanent Crew placement fees shall be payable within 10 working days of the crew member’s start date. There shall be no free trial period for permanent placements. The invoice date shall be the Crew member’s start date. Temporary placement fees shall be billed upon the crew member’s departure or on a monthly basis, whichever comes sooner.

    3.6. All fees paid are non-refundable.

    3.7. Known crew:
    3.7.1. Any crew member submitted by the Company and hired, who has not previously been declared by the Employer, shall be considered a valid introduction and fees shall be payable. This clause aims to prevent an Employer from using our service to validate the quality of a crew member whose resume is available online, without paying a fee.
    3.7.2. In situations where the candidate is known to the Employer but the Employer does not have the correct contact information, a full placement fee shall be payable.

    3.8. The client agrees not to fraudulently manipulate the position of candidates hired through Crewashore in order to circumvent agreed-upon recruitment fees. Any attempt to hire a candidate for a lower position on the vessel with the intention of later promoting them to a higher position to pay lower recruitment fees shall be considered a breach of contract.

  4. Service credits for Crew placement
    4.1. There shall be no credits available for temporary crew placements.

    4.2. Permanent Crew Placement Service Credits
    4.2.1. If the crew member hired leaves prior to 90 days without cause or is terminated with cause, a full credit shall be issued to the employer’s accounts for use against any future placement within 365 days from the date of invoice.

    4.3. Service Credit Limitations:
    4.3.1. There shall be only one credit per placement.

    4.4. The service credit shall be inapplicable in any of the following cases:
    4.4.1. Change in ownership of the vessel
    4.4.2. Change in captain or more than 50% of the crew
    4.4.3. Major change in schedule from that planned at the time of hire
    4.4.4. Failure by employer to maintain a safe working environment
    4.4.5. Failure by employer to maintain a drug-free workplace
    4.4.6. Failure to pay within 10 working days of invoicing
    4.4.7. Failure to notify the company’s crew coordinator within 48 hours of crew member departure.
    4.4.8. When the employer is otherwise in default of this agreement

  5. Rights to information–Employers
    You, the employer, agree to keep the identity of the candidates confidential and not share their resumes or contact information with anyone else, except for reference verification and employment suitability verification purposes. Violating this agreement can result in a breach, and Crewashore LLC may charge the employer a permanent placement fee for each candidate forwarded to a third party.

    For fleet managers, submitting a resume to another vessel in the fleet would be considered as submitting to a third party, and a fee would be payable. Employers are responsible for securing private information provided during the transaction and any breach of data protection regulations caused by your failure to secure private information must return or destroy all resumes upon request.

  6. Data accuracy
    The company makes reasonable efforts to ensure that the information presented to Employers is accurate prior to forwarding it. However, due to the fact that the data is entered by individual crew members from various locations, it is agreed that no guarantee as to the accuracy of the information provided.

  7. Team placements
    It is common for candidates to work as a team with their partners. In such cases, the company reserves the right to charge a second placement fee for the partner. This fee will be applicable when the crew coordinator makes the employer aware of the team’s status during the initial introduction.

  8. Hiring authority
    The company does not have the authority to hire crew members on your behalf. Our recommendation does not guarantee that the crew member will be a perfect match for your program. The employer is solely responsible for the costs associated with interviewing, hiring, and, if necessary, repatriating crew members. Crewashore LLC strongly advises all employers to conduct detailed interviews and verify all licensing and reference information before extending an offer of employment to any candidate.

  9. Acceptance
    By placing a job order with the company, employers are deemed to have accepted these terms and conditions. Crewashore LLC reserves the right to make changes to the terms and conditions, and any updates will be posted on our website and made available for clients to review upon request.

  10. Jurisdiction – Choice of Law
    10.1 Choice of Law – The laws of the State of Florida or the general maritime law of the United States shall govern any dispute arising out of this agreement.

    10.2. Forum Selection – All disputes and suits arising out of this agreement shall be submitted to a court of competent jurisdiction in Broward County, FL, without prejudice to the company’s rights under the general maritime law to pursue a maritime lien in rem against a responsible vessel, outside Broward County Florida.

    10.3. Consent to Jurisdiction – The contracting parties hereto agree that the forum selection clause and choice of law provisions also constitute a waiver of any argument or defence based on lack of personal jurisdiction.

    11. Review of this Policy
    We keep this client policy under regular review. This document was last updated on March 26, 2025.

    Crewashore LLC has the discretion to update this policy from time to time and we encourage you to frequently check this page for any changes to stay informed. You acknowledge and agree that it is your responsibility to review this client policy periodically and become aware of modifications.

    Any questions regarding this policy should be sent by email to info@crewsashore.com.